Privacy Policy

Effective Date: April 2026

At S2F Painting, we are committed to protecting your privacy and handling your personal information responsibly and in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information including but not limited to:

• Your name
• Phone number
• Email address
• Property or service address
• Information submitted through contact or quote forms
• Any additional information you provide to us directly

We may also automatically collect certain website usage information including:

• IP address
• Browser type
• Device information
• Pages visited on our website
• Date and time of website visits
• Referral sources and website interactions

2. How We Collect Information

We collect information when you:

• Submit an enquiry or quote request through our website
• Contact us by phone, email or social media
• Subscribe to updates or marketing communications
• Interact with our website through cookies and analytics tools

3. How We Use Your Information

We may use your personal information to:

• Respond to enquiries and provide quotations
• Deliver our painting and related services
• Communicate with you regarding your project or booking
• Improve our website and customer experience
• Send occasional marketing or promotional communications
• Maintain internal business records
• Comply with legal obligations

4. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools such as Google Analytics to better understand website traffic and user behaviour.

These tools may collect information including:

• Pages viewed
• Time spent on the site
• Device and browser information
• General geographic location

You can disable cookies through your browser settings, however some parts of the website may not function correctly.

5. Disclosure of Information

We do not sell or rent your personal information.

We may share your information with trusted third-party providers who assist us with operating our business and website, including:

• Website hosting providers
• CRM and email communication platforms
• Marketing and analytics providers
• Payment or invoicing platforms

We may also disclose information where required by law.

6. Data Security

We take reasonable precautions to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

However, while we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if necessary.

To make a request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

S2F Painting
Website: https://s2fpainting.com.au/
Phone: (07) 3395 4866

By using this website, you consent to the terms outlined in this Privacy Policy.